RTG Ilkley Limited trading as Room to Grow

Privacy Policy

This Privacy Policy (the Policy) has been prepared by RTG Ilkley Ltd (Company, we, us, or our) to meet the requirements of the UK's Data Protection Act 1998 (the Act) and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purposes of the Act we will act as Data Controller and hold a registration with the Information Commissioner's Office, registration number: ZA076238.

Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the Website you are accepting and consenting to the practices described in this Policy.

  1. INFORMATION WE MAY COLLECT FROM YOU

    1. Information you give us - You may give us information about you by filling in the contact form on our Website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.
    2. Information we collect about you - With regard to each of your visits to our Website we may automatically collect the following information:
      1. technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
      2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); the products viewed or searched for on our Website; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to contact us.
  2. USES MADE OF THE INFORMATION

    1. We use information held about you in the following ways:
    2. to provide you with the information, goods and services that you request from us or to pursue the opportunities that you inform us of;
    3. to notify you about changes to our goods and services;
    4. to provide you with information about other goods and services that may be of interest to you. Every time we contact you for such marketing purposes we will give you the opportunity to opt-out of receiving further marketing materials. We may contact you by post or e-mail. If you wish to opt-out of receipt of these marketing communications from us at any time you may do so by sending an email to us at enquiries@roomtogrow.co.uk or by contacting us at Room to Grow, 97-99 Pegholme, Wharfebank Business Centre, Ilkley Road, Otley LS21 3JP;
    5. to ensure that content on our Website is presented in the most effective manner for you and for your computer;
    6. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    7. as part of our efforts to keep our site safe and secure; and
    8. to measure, understand and improve the effectiveness of our advertising.
  3. DISCLOSURE OF YOUR INFORMATION

    1. We may share your personal data with selected third parties, including without limitation our website service provider.
    2. We may share your information with selected third parties including:
      1. to prepare or send any communications to you, or to assist us in connection with any of our administrative or business functions, or in the provision of any of our services to you or for the purpose of advancing negotiations in respect of any goods or services in which you have expressed an interest or suggested an opportunity for development or investment, or to provide marketing materials to you, or to track customer preferences on the Website;
      2. if the Company or substantially all of its assets, are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets;
      3. anyone to whom we transfer or may transfer our rights and duties under this Policy; and
      4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use and other agreements; or to protect the rights, property, and safety of us, our customers and others.
  4. WHERE WE STORE YOUR PERSONAL DATA

    1. All information you provide to us is, as far as reasonably practicable, stored on third party secure servers to protect against the unauthorised access, use, modification, destruction or disclosure of personal data.
    2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
    3. We will retain your information securely stored for a reasonable period or for as long as the law requires.
  5. YOUR RIGHTS

    1. Our Website may, from time to time, contain links to and from the websites of our business partners, affiliates, agents and advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites. Please check these policies before you submit any personal data to these websites.
    2. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act by writing to us at Room to Grow, 97-99 Pegholme, Wharfebank Business Centre, Ilkley Road, Otley LS21 3JP. Any access request may be subject to a small statutory fee to meet our costs in providing you with details of the information we hold about you.
  6. COOKIES

    This section of our Policy explains what cookies are, how they are used on the Website and how to manage their use. By continuing to browse the Website, you are agreeing to our use of cookies.

    1. What is a Cookie - Cookies are small text files containing small amounts of information which are sent to and stored on your computer, smartphone or other device when you access a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
    2. Use of Cookies on the Website - Our website uses cookies to distinguish you from other users of our website and to improve and enhance the user experience. Some of the cookies we use are essential for the Website to operate.
    3. We use the following cookies:
      1. Strictly necessary cookies - these are cookies that are required for the operation of our Website;
      2. Analytical/performance cookies - they allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works;
      3. Functionality cookies - these are used to recognise you when you return to our Website. This enables us to personalise our content for you; and
      4. Targeting cookies - these cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

    Managing Cookies - If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or altering your browser's privacy settings (the process you follow will differ from browser to browser). If you would like more information on how to disable cookies or change your privacy settings please visit www.allaboutcookies.org/. Your browser's 'help' function should also tell you how to do this.

    You can find more information about cookies at www.allaboutcookies.org. A video about cookies can be found at www.google.co.uk/goodtoknow/data-on-the-web/cookies.

  7. CHANGES TO OUR PRIVACY POLICY

    Any changes we may make to our Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Policy.

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